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KMID : 1011420220270020113
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Journal of Korean Ophthalmic Optics Society
2022 Volume.27 No. 2 p.113 ~ p.121
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Changes in the Working Environment in Optical Shops during the COVID-19 Pandemic
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Kim Se-Jin
Cho Hyun-Jong
Kim Hyo-Jin
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Abstract
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Purpose: The aim of this study was to investigate changes in optometrists’ working environments in optical shops during the COVID-19 pandemic.
Methods: This study surveyed 123 optometrists who participated in an online survey for two months, from February 2021. The questionnaire contained a total of 23 items regarding general characteristics, changes in optical shops during the COVID-19 pandemic, and awareness of staff considerations in response to COVID-19. Statistical analysis was performed using SPSS 18.0.
Results: The number of optometrists who experienced adjustments in working hours or salaries during the COVID-19 pandemic constituted 37.4%, while the number of optometrists who experienced a decrease in customers of 25-50% was 43.9%. Of the subjects, 35.0% had received non-face-to-face counseling, while 38.2% responded that they needed more non-face-to-face counseling in the future. Awareness regarding staff considerations in response to COVID-19 was, on average, 0.76 points (0 to 1). The item (0.91 points) that showed the highest score was for optometrists to be aware of the symptoms of COVID-19 and to not work if they had symptoms. Meanwhile, minimizing the number of optometrist working in an optical shop to prevent infection during the COVID-19 era showed the lowest score (0.54 points).
Conclusions: During the COVID-19 pandemic, optometrists’ working environments changed, while the number of customers visiting optical shops decreased. In preparation for the With&Post Corona era, it is necessary to establish a response system for safe customer consultation that is suitable for optometrists.
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KEYWORD
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COVID-19, New infection, Optometrist, Telemedicine, Non-face-to-face counseling
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